How do I assemble an EXIT Toys trampoline step by step?
Start by assembling the frame, then attach the jump mat using the springs, fit the padding and finally mount the safety net. Always follow the included manual and preferably work with two people.
How do I dig and install an inground trampoline correctly?
Dig a pit to the dimensions specified in the trampoline's manual, ensure good drainage and place the frame level. Always follow the assembly manual carefully to guarantee stability and ventilation beneath the trampoline.
Can I convert my EXIT inground trampoline without a safety net to an inground trampoline with a safety net?
This is only possible for the EXIT Dynamic groundlevel trampolines. Do you want to convert this EXIT trampoline? Then contact our customer service. They will be happy to help you order the required parts.
Can I convert my EXIT inground trampoline with safety net to an inground trampoline without safety net?
This differs per trampoline series. Do you have an inground trampoline such as the EXIT Silhouette, EXIT Black Edition or EXIT Allure? Then you cannot convert it to an inground trampoline without a safety net; the connectors of these trampolines continue to stick out without a safety net.
Do you have an EXIT Dynamic groundlevel trampoline with safety net? In that case, conversion is possible. You will not be bothered by protruding connectors; these can be removed from the top rail. However, it is important to provide a shock-absorbent surface 1 meter around the jumping area. Think for example of safety tiles. These can be ordered from EXIT Toys in combination with the EXIT Dynamic groundlevel trampoline.
In a rectangular trampoline, can I turn the safety net so that the entrance is at a different location?
No, that is not possible. The fixing holes of the safety net and the cover are made in such a manner that the safety net can fit the padding in only one way.
How do I replace or attach the safety net and poles on my trampoline?
Start by getting out the manual for your trampoline. You'll find it on the product page under Manuals. Every model attaches slightly differently, but the steps are similar.
Which net do you need?
Look up the part number of the net in your manual. With that number, your model and the size, you'll find the right net in our trampoline parts. Got an Elegant? Then also check whether your net has one fibreglass ring (top only) or two (top and bottom).
A separate safety net comes without poles and without a fibreglass ring or steel top ring. So keep those and reuse them.
How to replace the net
- Do it together with a second adult. Getting the ring into the net in particular is a lot easier with two people.
- Detach the old net at the bottom. That means the elastics around the frame or the cord at the jumping mat. Then remove the poles and the ring, in the reverse order of the manual.
- Click the sections of the ring together and slide the ring through the hem at the top of the new net.
- Assemble each pole until the sections click into place and press the cap onto the top of the pole.
- Click the ring with the net into the caps and place the poles in the holders on the frame. Which of the two comes first depends on the model. Follow your manual for this.
- Secure the net at the bottom. On most models, you loop the ball elastics around the bottom edge of the net and the frame. Got a Silhouette, Black Edition, Tiggy junior, PeakPro or Dynamic? Then you thread a cord through the foot protection system and the hooks of the jumping mat. Watch the instruction video.
- Check everything one last time. Are the poles securely in place and is the net attached all the way round? Always close the net entrance before anyone jumps.
Are the pole holders bolted to the frame?
If you loosen them, use new self-locking nuts and bolts. They can only be used once.
Only a pole or elastic broken?
You can also order separate poles and elastics from our spare parts. If you're replacing one pole, follow the same steps for that pole only.
Still under warranty?
Then report the part through the EXIT Service Portal first. Stuck, or not sure which part you need? Contact our customer service.
Tip: Before each use, check the net, the poles and the fixings for tears, loose seams and damage. Storing the net away over winter? Then cover the openings in the frame with the supplied end caps.
I have a Silhouette, Black Edition, Tiggy junior, PeakPro or Dynamic trampoline. How do I thread the cord through the foot protection system on my trampoline to attach it to the trampoline bed. Watch our instruction video.
You attach the foot protection system of these trampolines by threading the supplied cord through every fifth hole of the net using a needle (you skip four holes each time). Then thread the cord through a hook on the trampoline bed. Pull the cord tight at regular intervals. If you don't do this, you will notice that you are short of cord at the end. Repeat this until you get all the way around. Watch our instruction video to see exactly how it works.
