Ordering a trampoline
What should I look for when buying a trampoline?
Pay attention to the size, the available space in your garden, the maximum user weight, the quality of the frame and springs, and safety features like a safety net and padding. Also choose between an inground model or a trampoline on legs, depending on your garden and preference.
How do I choose the right trampoline size for my garden?
Start by measuring the free space in your garden and keep at least 6.6 ft of safety clearance all around. Also consider how many children will be jumping at the same time. The bigger the trampoline, the more bouncing comfort. But always match the size to the space you have available.
What's the difference in bounce quality between a round and a rectangular trampoline?
A round trampoline automatically guides the jumper towards the centre, making it ideal for recreational use and children. A rectangular trampoline offers a more powerful, even bounce and is popular with sporty jumpers.
Which trampoline is suitable for a small garden?
For a small garden, a compact round trampoline (for example 8.0 ft or 10.0 ft) is often the best fit. An inground or ground-level trampoline looks more streamlined in the garden and takes up less visual space. Always make sure there's enough safety clearance around it.
What are the differences between the various EXIT Toys trampoline models?
The models differ in frame quality, spring type, bounce comfort, finish and design. More premium models often offer stronger springs, better protection and a longer lifespan. Choose a model that suits how intensively it will be used and your budget.
What is the maximum user weight of an EXIT Toys trampoline?
The maximum user weight varies by model and size. Always check the product specifications of the model you choose to make sure it is suitable for the number and weight of the users.
What is the difference between an inground trampoline and a ground-level trampoline?
An inground trampoline still sits partly above the ground, while a ground-level trampoline is completely level with the lawn. A ground-level trampoline looks sleeker and blends more subtly into the garden, but it does require more precise installation.
What accessories are needed or useful for a garden trampoline?
A safety net is essential for trampolines on legs. A ladder, trampoline cover and anchoring set are also handy additions. For extra safety, you could opt for a shoe bag or safety tiles around the trampoline.
Which trampoline best suits my garden and family situation?
The best choice depends on the available space, the age of the users, the desired bouncing comfort and your budget. For young children and smaller gardens, a round inground trampoline is often ideal, while larger families benefit from a more spacious rectangular model.
What makes a trampoline safe for young children?
Choose a trampoline with a sturdy safety net, wide padding, a low entry point (preferably inground) and a compact size. For young children, a round trampoline is usually the safest choice.
What are the pros and cons of an inground trampoline compared to a trampoline on legs?
An inground trampoline sits lower, blends in more naturally with your garden and is easier for children to access. A trampoline on legs is simpler to set up and often more affordable. An inground trampoline requires digging, while a trampoline on legs is more visible in the garden.
Which trampoline is best suited for me?
We are pleased to help you make the right choice so that the trampoline that you buy will give you years of pleasure. Use our trampoline selection help, follow the steps and discover which trampoline meets all your wishes!
I see there are different sizes in trampolines, can you explain why?
The trampoline has standard measurements (for example ø 305cm and ø 366cm) and also a maximum size and a jump surface. The maximum size is the size you need to take into account when you want to know if the trampoline fits in your garden. The jump surface is the space left on the jump mat after the springs have been covered by the padding. So, that is the part you can use to jump on.
Can I also order separate padding for my trampoline?
Yes, we have spare parts available for all our outdoor play equipment. Be aware though that when buying new padding, it is important to choose the correct trampoline series and size. Can’t find the spare part that you need? Let us know and we will be please to help you order the right part.
Note: EXIT paddings are only suitable for EXIT trampolines, not for trampolines of other brands.
How do I measure the length of my trampoline springs?
You can measure the trampoline spring with a measuring tape or rod. Detach the spring from the trampoline and measure the total length of the spring from the outside of the hook.
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Placing a trampoline
What safety rules apply to a garden trampoline?
Ideally, let only one person jump at a time. Always close the safety net, make sure the surface around the trampoline is soft, and regularly check that the frame, net and padding are in good condition. Supervision is strongly recommended for young children.
How much space should I keep clear around the trampoline?
We recommend keeping 6.6 ft of clearance around every trampoline. This helps prevent children from hitting a wall, fence or other objects while jumping.
Can I dig in my trampoline on legs?
Can I turn my ground trampoline into a trampoline on legs?
Assembling a trampoline
How do I dig and install an inground trampoline correctly?
Dig a pit to the dimensions specified in the trampoline's manual, ensure good drainage and place the frame level. Always follow the assembly manual carefully to guarantee stability and ventilation beneath the trampoline.
How do I assemble an EXIT Toys trampoline step by step?
Start by assembling the frame, then attach the jump mat using the springs, fit the padding and finally mount the safety net. Always follow the included manual and preferably work with two people.
Can I convert my EXIT inground trampoline with safety net to an inground trampoline without safety net?
This differs per trampoline series. Do you have an inground trampoline such as the EXIT Silhouette, EXIT Black Edition or EXIT Allure? Then you cannot convert it to an inground trampoline without a safety net; the connectors of these trampolines continue to stick out without a safety net.
Do you have an EXIT Dynamic groundlevel trampoline with safety net? In that case, conversion is possible. You will not be bothered by protruding connectors; these can be removed from the top rail. However, it is important to provide a shock-absorbent surface 1 meter around the jumping area. Think for example of safety tiles. These can be ordered from EXIT Toys in combination with the EXIT Dynamic groundlevel trampoline.
In a rectangular trampoline, can I turn the safety net so that the entrance is at a different location?
No, that is not possible. The fixing holes of the safety net and the cover are made in such a manner that the safety net can fit the padding in only one way.
I have a Silhouette, Black Edition, Tiggy junior, PeakPro or Dynamic trampoline. How do I thread the cord through the foot protection system on my trampoline to attach it to the trampoline bed. Watch our instruction video.
You attach the foot protection system of these trampolines by threading the supplied cord through every fifth hole of the net using a needle (you skip four holes each time). Then thread the cord through a hook on the trampoline bed. Pull the cord tight at regular intervals. If you don't do this, you will notice that you are short of cord at the end. Repeat this until you get all the way around. Watch our instruction video to see exactly how it works.
Trampoline maintenance
How do I maintain a trampoline to extend its lifespan?
Regularly check the frame, springs and safety net. Keep the jump mat clean, remove leaves and dirt, and preferably use a trampoline cover in winter. Also check that all bolts are properly tightened.
How do I know if my trampoline is safe?
To ensure your trampoline stays safe, it's important to check it regularly for damaged or loose parts so you can replace them in time. Pay attention to the following:
- Jump mat: is the jump mat still taut?
- Frame: are all tubes still properly connected and are the frame joints still in place?
- Springs: are the springs still under tension and undamaged?
- Padding: are the springs still fully covered by the padding and is the foot protection system still properly attached?
How do I clean my trampoline?
Depending on how dirty your trampoline is, use a dry cloth or a damp cloth with cold to lukewarm water. Never use hot water, cleaning agents or solvents to clean the trampoline.
The padding of my trampoline sucks up water. Why is that?
The foam in the padding of EXIT trampolines needs to be breathable to prevent moulds from growing in it. The padding has therefore got ventilation holes which not only let in the water, but also ensure that it evaporates again. At the bottom there are tiny holes to get rid of the excess water.
Why does the EXIT trampoline cover have holes?
Our trampoline covers protect the trampoline against weather influences, such as rain, snow, ice, UV rays and against dirt, such as leaves from trees. But what is the purpose of the holes in the cover? These holes ensure good drainage, preventing accumulation of water or snow on the trampoline.
Can my trampoline stay outside in winter?
Yes! You don't need to fully disassemble an EXIT trampoline in autumn. Since you'll use the trampoline less or not at all in winter, we do recommend storing the padding and safety net. The frame, springs and jump mat can be covered with a trampoline cover to keep your trampoline in the best possible condition.
Watch out for snow or rain!
Prolonged rain or snow can weigh down the jump mat, causing the springs to sag. Over time, this reduces the bounce quality of the trampoline. To prevent this as much as possible, our covers have drainage holes that allow water to run off. However, with heavy amounts, freezing or blocked holes, a puddle may form on the trampoline. Keep an eye on this and remove the water promptly.
EXIT tip: Do you have a safety net and store it away for winter? You can cover the openings left when you remove the safety net poles with the included cap covers. This way, no dirt gets into the trampoline.
Is my trampoline resistant to wind or storms?
The trampoline can generally withstand a gust of wind. When strong wind or a storm is forecast, it's wise to take precautions.
In high winds, we recommend securing a trampoline on legs to the ground. We offer a dedicated EXIT trampoline anchoring set for trampolines on legs. If a serious storm is on the way, we recommend storing the trampoline away.
For our inground and ground-level trampolines, we recommend storing the trampoline or securing it with tie-down straps in very strong wind or storms.